Continuing Care Program

Digital photography is only as good as the technology behind it and the skills in place to harness it. Digital Transitions is your ultimate hands-on, behind-the-scenes support team. We provide the one-on-one support that you can always count on to deliver bountiful returns on your digital investment.

When you purchase from Digital Transitions, we automatically enroll you in our Continuing Care Program. This guarantees you unmatched service and support and ensures you will always be up and running. Digital Transitions is here for you.

The DT Continuing Care Program entitles you to unlimited technical support.

• Installation & Training
• Toll Free Phone Support
• Email Support
• DT Tech Notes
• Apple Remote Desktop (ARD)
• FTP
• iSight

Installation & Training

Digital Transitions will personally install your digital back and give you thorough training on how to use your new system. We will also recommend a workflow solution that we feel will work best for your studio based on your needs. Our training gets your team up and running fast, with the emphasis on productivity coupled with elementary workflow design. We also teach you how to troubleshoot to minimize downtime.

Unlimited Technical Support

If you have any questions or are experiencing problems, Digital Transitions wants you to notify us first. Digital Transitions technical support team will move swiftly to help you resolve any questions or issues. If the manufacturer needs to be involved, Digital Transitions will contact them for you. DT offers a variety of ways to reach us so that we can help you whenever you need us wherever you are.

On-Site Follow-Up Visits

DT also provides you with on-site follow-up visits. They can be used to solve technical issues or to insure that your system is being used to its utmost capability. You can also use them for updating your knowledge of software and hardware upgrades, evaluating new equipment or even training new personnel.